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ITE3713 Computer Systems and Communication FundamentalsWorkshop 4

Name: Student ID: Class:

Workshop 4: Troubleshooting on Network Connectivity Issues

Part A: Configure an NIC to Use DHCP in Windows 10

Introduction:
In this lab, you will configure an Ethernet NIC to use DHCP to obtain an IP address, and test connectivity to a server

Recommended Equipment:
• A Computer running Window 10
• Ethernet patch cable

Procedures :
Part 1  Record the DHCP status on the network

1.1 Click Start, in Search programs and files box, type cmd and press Enter.
1.2 Type ipconfig /all, and then press the Enter key.

1.3 Write down the IP address and subnet mask of the “Ethernetadapter Local Area Connection”.

1.4 Write down the name and model number of the NIC.

1.5 Type ping and your IP address. For example, ping 192.168.1.112.

1.6 Record one of the replies from your ping command.

1.7 Type ipconfig /release, and then press the Enter key. Then write down the IP address.

1.8 Type ping and IP address of the classmate next to you again. Write down the result.

1.9 Type ipconfig /renew, and then press the Enter key. Then write down the IP address.

Part 2  Establish the Telnet Session on the network
2.1 To install Telnet Client, log in your computer with an administrator, if not already done.
2.2 Search “Control Panel” in Start > Control Panel > Programsand Features > Turn Windows features on or off.

2.3 In the Windows Features list, select Telnet Client, and then click OK.

2.4 Close all windows. Click Start > Run > type cmd > OK.
2.5 Type telnet and press Enter.

2.6 Type help and press Enter.

2.7 Which command is used to exit the telnet?

2.8   Suggest a protocol which is better used to replace Telnet.

2.9   Suggest a tool / software which could replace windows Telnet client

Part 3  Scan/check disk as administrator

3.1 Click Start, in Search programs and files box, type/selectcmd and right click run as administrator.

3.2 Type chkdsk drive. The example is chkdsk C:.

3.3 Write down the number of bad sectors.

3.4 Write down the number of time needed.

Part B: Troubleshooting Networks
Apparatus:
• Cisco Packet Tracer
Objectives:
• To learn troubleshooting network connections and settings.

For each network in problem.zip, investigate the problem and write down a correction for it.

Symptom 1: PC0 cannot ping PC1 due to the physical problems
Network Problem Isolated Correction
xPC1

xPC2

xPC3

Symptom 2: PC0 cannot ping PC1/Server1 due to the configuration of the devices.
Network Problem Isolated Correction
xPing1

xPing2

xPing3

Note: 0 marks will be given for using any arrow signs ßà5